Today some Trust Wallet users have reported that their account balances are showing as $0 or missing altogether. This issue has understandably caused concern among users, but it’s important to note that the problem is due to a temporary display glitch within the app, not an actual loss of funds.
The error stems from a synchronization issue affecting how the wallet fetches data from blockchain networks, leading to incorrect balance readings.
Users can rest assured that their assets remain safe and secure. Trust Wallet is a self-custody wallet, which means users hold their private keys and full control over their crypto assets. The wallet itself doesn’t store funds; it merely provides access to what’s on the blockchain. Therefore, even if the app shows $0, the coins still exist on the blockchain and are fully retrievable once the display issue is resolved. Trust Wallet’s team is aware of the glitch and is actively working on a fix to restore normal balance visibility soon.
During this time, it’s very important to stay cautious and protect your private keys. No one from Trust Wallet or any other support team will ever ask for your recovery phrase, seed phrase, or private keys. Scammers often take advantage of situations like this by pretending to offer help and then stealing users’ funds once they gain access to their wallets. If anyone claims they can fix your wallet issue by asking for your keys or personal information, do not share anything with them. Your private keys are the only way to access your assets, and keeping them secure ensures your crypto stays safe.
